Respondus LockDown Browser is a custom browser that locks down the testing environment within Canvas. When students use Respondus LockDown Browser they are unable to print, copy, go to another URL, or access other applications and/or files. Instructors do not need to download the browser to set up an exam.

  1. Lockdown Browser Instructions and Download link Using LockDown Browser + Monitor for Online Quizzes and Exams. LockDown Browser is a locked browser for taking quizzes in Canvas. It prevents you from printing, copying, going to another website, or accessing other applications during an assessment.
  2. Canvas Downloads Canvas requires many different types of plug-ins be used with their course materials. Below is a list of the most common plug-ins. Note: We strongly recommend that each user has some type of antivirus and/or ad-ware software loaded on their computer.

Respondus LockDown Browser is a custom web browser that is used to access quizzes in Canvas. When the LockDown Browser is enabled, students are prevented from opening additional tabs, accessing other applications on their computer, and taking specific actions while on the quiz (e.g. taking screenshots, copying, printing).

Respondus Tools are only deterrents and cannot fully prevent cheating. Additionally, Respondus LockDown Browser is intended for in-person exams, and should, therefore, not be considered an ideal solution for remote/online exams. The best way to prevent academic integrity violations is with a well-designed assessment. If you suspect cheating behavior is occurring, contact the Academic Integrity Office.

Please note that Respondus Monitor will not be available after August 1, 2021.

For Instructors

​​Complete the instructor training

Respondus has daily webinar trainings for instructors, including a detailed rundown of the LockDown browser settings and student experience. View the full training schedule.

Communicate with students

Distribute information to your students by embedding instructions in Canvas, sending reminder emails, and directing students to the Respondus Resource Center.

Put it on the Syllabus

Inform students you will be using a proctoring service for their exam(s). Provide instructions on how to install Respondus LockDown Browser on their device. Remind students of the requirements needed for proctoring and what they need to do if they cannot meet the requirements. See 'Students' below.

Sample Syllabus Statement:

This course requires the use of LockDown Browser for online exams. If you cannot meet the Respondus requirements, please reach out as soon as possible to determine what alternate accommodations can be provided.
View the System Requirements
Download and install LockDown Browser from this link.
Important: UC San Diego students must download the browser from the URL above. Even if you have used the LockDown Browser at another school, it won’t work unless you use the UCSD version.
To ensure LockDown Browser is set up properly, please refer to the Student Setup instructions.

Give instructions to students

Direct students to the 'For Students' section of this page, or provide the information directly to your students by embedding instructions in your Canvas course.

Be sure to add this to your course materials so students can access and reference the instructions.

Provide alternate accommodations

Respondus LockDown Browser has minimum system requirements in order to run properly. Students who aren't able to meet these requirements will be unable to use Respondus, and will need alternate accommodations to take their exams.

Add Respondus LockDown Browser to the Course Navigation

  1. Go to the Course menu and click Settings at the bottom
  2. Click the Navigation tab
  3. In the listing of items, drag and drop LockDown Browser to the top list to unhide it from students
  4. Drag LockDown Browser to where you want it to appear in the Course Navigation
  5. Select Save at the bottom of the screen

Configure the Canvas Quiz

Access the LockDown Browser Dashboard

You can access the LockDown Browser dashboard in the left-hand navigation menu of your Canvas course. If you do not see this in your menu, you can enable it within the Navigation menu of your Canvas course settings.

Enable LockDown Browser for Quizzes

In the LockDown Browser Dashboard, you will be able to see a list of your course’s quizzes.

  1. Find the Quiz you want in the listing and click the icon to the left of the quiz name
  2. Select Modify Settings
  3. Select Require Respondus LockDown Browser for this exam
  4. Select Save and close.

For Students

In order to take a Quiz that requires the use of Respondus, you must download the LockDown Browser before you can begin the exam. The Canvas quiz will prompt you to download the LockDown Browser if you attempt to take it from any other browser.

Check the System Requirements

You must use either Windows or Mac in order to install Respondus LockDown Browser. Chromebooks may be able to make use of LockDown Browser. However, the Chromebook offering is available through a Beta trial and may not be fully supported. Windows tablets are not supported. View the full Systems Requirement list for more details.

If you are unable to meet the system requirements, reach out to your instructor or IA as soon as possible to arrange for alternate accommodation.

Download and Install LockDown Browser

  1. Go to the Canvas quiz for your course
  2. Click Take the Quiz
  3. Click Download Respondus LockDown Browser (NOTE: you must have administrator access to download and install software)
  4. On the Respondus webpage, select Install Now. Open the downloaded folder and complete the installation.

If you are prompted to select a version, choose Student Version

Important: You must download the browser from the link above. Even if you have used the LockDown Browser at another school, it will not work unless you use the UCSD version.

Before the Quiz

  • Ensure you're in a location where you won't be interrupted
  • Turn off all other devices (e.g. tablets, phones, second computers) and place them outside of your reach
  • Clear your desk of all external materials not permitted — books, papers, other devices
  • Before starting the exam, know how much time is available for it, and that you’ve allotted sufficient time to complete it
  • Remain at your computer for the duration of the test
  • If the computer or networking environment is different than what was used previously with the System & Network Check in LockDown Browser, run the check again prior to starting the test
  • Remember that LockDown Browser will prevent you from accessing other websites or applications; you may be unable to exit the test until all questions are completed and/or submitted

Take the Quiz

Depending on how your instructor configured the exam, you may not be able to leave the webpage until the Quiz has been submitted. Be sure to take the Quiz at a time when you will be uninterrupted.

  1. Launch LockDown Browser from your computer
  2. You may be prompted to close other applications. Select Close Applications to continue, or quit LockDown Browser and relaunch it once you have closed other applications.
  3. Log onto Canvas and enter the quiz
  4. Select Take the Quiz
  5. Once you have taken the exam, select Submit the Quiz
  6. Close the LockDown Browser

System Requirements

Respondus LockDown Browser is an internet browser that has certain minimum requirements in order to run properly. View the system requirements below:

Operating System

  • Windows: 10, 8
  • Mac: macOS 10.12 or higher
  • iOS: 11.0+ (iPad only). Must have a compatible LMS integration. Additional iOS Compatibility Details.

LockDown Browser does not support Windows tablets nor 10S devices.

LockDown Browser may continue to run in older operating systems that have reached “end-of-life” but students may encounter unexpected results.

Memory

  • Windows: 2 GB RAM
  • Mac: 2 GB RAM
How to download respondus lockdown browser

Hard Drive Space

  • Windows: 75 MB permanent space on the hard drive
  • Mac: 120 MB permanent space on the hard drive

Internet Connection

You must be connected to a stable internet connection. Connecting to the internet via Ethernet is highly recommended.

Browser Requirements

LockDown Browser is a client application that is installed on a local computer. Both the Windows edition and the Mac edition of the browser are based on Chromium, Google's open-source framework. Students do NOT need Google's Chrome browser installed; nor will this version affect a Chrome browser that's already installed.

Learning Management System

Lockdown Browser Download For Windows

All exams using LockDown Browser must be hosted through UC San Diego’s main instance of Canvas at canvas.ucsd.edu, and rady.instructure.com for Rady graduate courses.

Privacy and Security

LockDown Browser prevents access to other applications and files during an exam, but it doesn’t access any of your files or documents, nor does it transmit those files to a Respondus server. Once an exam has started, LockDown Browser is designed to block access to other applications and functions to prevent the use of unauthorized materials for the duration of the exam. When the assessment is complete, the locking and blocking features are turned off.

Canvas Lockdown Browser Download

Protecting student privacy remains a top priority. If you have concerns about the usage of Respondus in your course, please reach out to your instructor to discuss what alternative accommodations may be available.

Additional Privacy Resources

  • Visit the Respondus Privacy Center for additional information about their privacy policies.
  • Visit the Campus Privacy Office for additional information and resources for protecting your privacy.

Support

If you need help troubleshooting a technical issue with Lockdown Browser, view Respondus’s Knowledge Base articles, or submit a support ticket with Respondus.

If you are an instructor or a TA are experiencing a non-Respondus issue with Canvas, contact the EdTech Support Team.

If you require more information related to live proctoring solutions, please contact the Digital Learning Hub at online@ucsd.edu.

LockDown Browser

The Respondus LockDown Browser (RLDB) is a locked browser that prevents students from printing, copying, going to another URL, or accessing other applications during an assessment. When the RLDB is enabled for a quiz, students will be required to download and use RLDB to take the quiz or exam. Watch an overview video on LockDown Browser.

Monitor

Respondus Monitor is an automated proctoring feature that can be turned on when using the LockDown Browser that uses a student’s webcam and video analytics to help instructors catch cheating. Watch an overview video on Monitor.

See comparison of proctoring services available at UAB.

Features:

  • Faculty can customize settings for each quiz/exam
  • Assessments are displayed full-screen and cannot be minimized or exited until exam is submitted
  • Prevents access to other applications including messaging, screen-sharing, virtual machines, and network monitoring applications
  • Copy and paste, print, and screen capture functions are disabled
  • Students can take online exams 24/7 without pre-scheduling
  • Records and analyzes student exam sessions
  • Suspicious behaviors are flagged and ranked
  • Advanced Facial Detection can prevent exam from starting or prompt students to stay in frame

Instructors

Faculty can enable Respondus LockDown Browser & Monitor for a Canvas Quiz by following the following directions:

  1. Make sure the quiz has been deployed in the Canvas course.
  2. From the Course Navigation in Canvas, select LockDown Browser.
  3. A list of quizzes in the course will be displayed.
    1. Quizzes will labeled with Required/Not Required under the corresponding features that are turned on for that exam (LockDown Browser and Respondus Monitor)
    2. To change the settings, select Settings from the context menu (down arrow) to the left of the quiz title and select the desired option.

See the guides below for more instructions and options.

Students

When students land on the quiz page of a RLDB enabled quiz, they will be provided a link to download RLDB. Students will not be able to access (start) the quiz until they are accessing the quiz page from the RLDB.

Students can download the RLDB for their computer or iPad app. The app is currently available as a Beta on Chromebooks. Your instructor will inform you if iPads or Chromebooks are an option for their Exam/Quiz.

Note: Chromebooks are supported in a Beta only if your instructor allows. Please refer to your instructor to see if iPads are allowed for your quiz as this setting must be enabled by the instructor.

Instructors

Guides:

Tutorials:

Resources

Students

Guides:

Tutorials:

Instructors

  • Turn off all other devices (e.g. tablets, phones, second computers) and place them outside of your reach.
  • Clear your desk of all external materials not permitted — books, papers, other devices.
  • Before starting the test, know how much time is available for it, and that you've allotted sufficient time to complete it.
  • Remain at your computer for the duration of the test.
  • If the computer or networking environment is different than what was used previously with the Webcam Check and System & Network Check in LockDown Browser, run the checks again prior to starting the test.
  • To produce a good webcam video, do the following:
    • Avoid wearing baseball caps or hats with brims.
    • Ensure your computer or tablet is on a firm surface (a desk or table). Do NOT have the computer on your lap, a bed, or other surface where the device (or you) are likely to move.
    • If using a built-in webcam, avoid tilting the screen after the webcam setup is complete.
    • Take the exam in a well-lit room and avoid backlighting, such as sitting with your back to a window.
  • Remember that LockDown Browser will prevent you from accessing other websites or applications; you will be unable to exit the test until all questions are completed and submitted.
  • How long does it take for videos to appear in the LockDown Browser Dashboard?

    The average time for an exam video to be processed and available to an instructor is eight hours. The time can be greater during periods of high volume, and may take up to 24 hours. During periods of low volume, the time to process the video is roughly equal to the actual length of the video.

  • Can Spreadsheets be used with LockDown Browser?

    LockDown Browser includes a tool that enables .xls/.xlsx spreadsheets (csv not supported) to be viewed and manipulated during an exam session. This functionality is available for Windows, Mac, and iPad editions of LockDown Browser. This functionality is not available for the Chromebook beta edition of LockDown Browser.

    Within the quiz tool of the learning system, an instructor should embed/insert the spreadsheet file in the question wording. When a student selects the link within LockDown Browser, an Excel-like spreadsheet tool will open. The spreadsheet can be pre-populated with content or it can be a blank spreadsheet created in Excel that students use to prepare their answers.

    As an example, the spreadsheet tool might be used with a multiple choice question. As shown below, a link provides access to a pre-populated spreadsheet. The student calculates the answer and then selects one of the answer choices.

    The image below shows the spreadsheet that was used for this exam question.

    Alternatively, an instructor can require students to create or modify a spreadsheet and submit it for grading. The example below shows how a short answer or essay question can be used for this purpose.

    The question wording itself should provide guidance on the steps a student should follow. As shown above, students are instructed to:

    1. select the link that opens a pre-populated spreadsheet,
    2. create the required formula or calculation,
    3. select the button “Click here to save your work”, and
    4. paste the resulting URL into the answer field for the essay or short answer question.

    After the spreadsheet file has been saved, a dialog will remind students to copy the resulting URL to the answer field using CTRL + V.

    Following the exam, the instructor will see a unique URL within the LMS for each student who provided an answer for the essay or short answer question. Upon selecting the URL with a standard browser (not LockDown Browser), the Excel-like spreadsheet tool will open and the student’s work will be shown for that question.

  • Do I have to do anything for quizzes imported from other courses?

    Yes, when a quiz that has Respondus LockDown Browser or Monitor enabled is copied or imported into another course, the instructor must visit the Respondus LockDown Browser Tab in the destination course one time so that it will authorize those settings to transfer to that course.

    If this step is not completed, students may receive errors similar to the ones shown below that prevent them from taking the exam.

    To fix this issue:

    1. Go to the Canvas course, click Respondus LDB and Monitor in the course navigation on the left.
    2. You should see the success message shown below.

    Note: It is not necessary to re-save each individual quiz's settings. Once you visit the dashboard, the errors will typically cease for all students who subsequently take their exams.

  • What can I do if students experience issues with images in my Quiz loading?

    The issue of images not loading in Canvas Quizzes is most commonly attributed to students having low bandwidth. There are 2 recommendations when utilizing a lot of images in Canvas quizzes that can help prevent any issues with them loading.

    Compress image size

    We recommend compressing your images so that they are small files and can therefore be loaded quicker even with lower bandwidth internet connection. See this wiki on possible methods of compressing your images.

    Change Canvas Quiz Settings to show one question at time

    Canvas Quizzes show every question on a scrolling page by default which makes the web browser load all the images and may take a while. If instructors have a lot of images, they can change the quiz settings so that questions display one at time.

    Use this Canvas guide to see more information.

  • What do I need to know about the LockDown Browser on Chromebooks?

    There is a Chromebook Beta of LockDown Browser available. Students can use LockDown Browser on a Chromebook if you allow them to. This software is in Beta, there are limitations to be aware of that are listed below.

    • Quiz passwords (specified via the 'optional password' field in the LockDown Browser Dashboard) aren’t currently supported. The Respondus Monitor “optional password” field is supported. This password field allows students to bypass the use of a webcam for exams using Respondus Monitor.
    • The “Early Exit” feature in LockDown Browser isn’t currently supported.
    • LockDown Browser’s Calculator and Spreadsheet features aren’t currently supported.
    • The extended keyboard functions (for adding symbols and special characters) isn’t currently available.
    • (Canvas) When using “New Quizzes,” students currently encounter a warning that the browser can’t open this page (this can be ignored).
    • LockDown Browser’s “Help Center” is currently unavailable.
    • 'Allow access to specific external web domains' option is currently not supported.
  • Students

      As of LockDown Browser 2.0.1.07 for Windows, accessibility is enabled for all users. Improvements to accessibility were added to version 2.0.3.00 for Windows. Please have all students on Windows platforms upgrade to version 2.0.3.03 and newer. The Windows version of LockDown Browser allows a student to use some screen reader accessibility programs, such as NVDA, JAWS, MS-Windows Narrator, ReadSpeaker webReader, and Windows-Eyes. In our experience, NVDA works the best. NVDA is free and available to download.

      • Zoom Text is compatible in regards to increasing the text size, but the reader is not currently compatible.
      • Read&Write Gold, Kurzweil 3000 are not compatible with LockDown Browser. Most 'literacy' programs like these have a number incompatibilities and potential exploits that cannot be addressed in LockDown Browser. These programs are standalone Windows programs which cannot be brought on top of an active LockDown Browser exam. Also, for use with a browser, these programs require a custom browser plug-in that is not compatible with LockDown Browser.
      • For 'speech to text' with Dragon Naturally Speaking, users have reported adjusting the settings to 'not use the dictation box' in Dragon Naturally Speaking, will allow it to work with LockDown Browser.

      To upgrade LockDown Browser, either download and install the full installation package, or start LockDown Browser, select the “i” button from the toolbar (Windows) or 'about' button (Mac) and then click “Check for Newer Version”. The version will be displayed and you will be able to download a newer version if one is available.

      Keep in mind that the security level of LockDown Browser is lowered when screen readers are used.

  • What do I do if I have downloaded LockDown Browser, but it is still asking me to download?

    LockDown Browser (LDB) is a completely separate browser not a plug in. After downloading the LDB, the student needs to open the LockDown Browser software (found in applications) and access the exam through that browser. If the student is getting a message saying to download LDB, then they are still accessing the exam through a normal browser like Chrome, Firefox, Edge or Safari.

  • Live Webinars

    Respondus offers webinars on this topic periodically.

    Archived Workshops

    What Is Lockdown Browser In Canvas

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    Request Training

    Group, one-on-one, or virtual sessions are also available to faculty.

    Respondus Lockdown Browser Privacy & Accessibility